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FREQUENTLY ASKED QUESTIONS

Have a question? Get instant answers to the most common questions and learn how to use the Rankmylist platform to create, rank, share, discuss and interact with dynamic lists like a pro!


A. NEW USERS
1. What is Rankmylist?

Rankmylist is a website and social media platform. Users of Rankmylist can create dynamic lists on any topic and can rank, share and discuss these lists created by themselves and other users.


2. How can I create an account on Rankmylist?

To create an account on the Rankmylist platform:

Go to www.rankmylist.com and find the Sign up box on the upper right corner of the page.
Enter your name, username, email address, password, date of birth and gender.
Prove that you are not a robot by completing the Captcha.
Click on Create Account.

To finish creating your account, verify your email address by clicking the link in the email sent by us.


3. What is the Rankmylist platform?

Rankmylist platform refers to the Rankmylist website, the Mobile application and Service that allows user to create, rank, share , discuss , find and interact with dynamic lists on any topic.


4. Do I have to pay for my account?

No. Creating account on Rankmylist is free. In fact, all our products and services are absolutely free of cost. But some third-party sites prompted from Rankmylist platform may charge you for their products or services (e.g. Amazon).


5. Can I have multiple accounts on Rankmylist? (Check Impersonation guidelines)

Yes, you can create multiple accounts on Rankmylist but you must use different email address and username for each of them. There are no current ways to merge multiple accounts together. You must not create multiple accounts in order to spam other users, impersonate someone, manipulate ranking of a list and/or item(s) on a list or violate our policies and community guidelines in any way.


6.How can I Sign in to and Sign out from my account?

To sign in your account for a new session (after having logged out):

Go to www.rankmylist.com and find the Sign in box on the upper right corner of the page.
Enter your email address and password.
Click on Sign in.

You can also sign in using your Facebook or Google account.
To sign out of your account:

Go to your profile avatar on the upper right corner of the page (after having signed in) and hover the pointer on top of it.
Click on Sign out.

7. Why did I get a confirmation email from Rankmylist?

When you create a Rankmylist account a confirmation email is sent to your email. To confirm that you own this email, click on the link in the confirmation email.


8. When will Rankmylist contact me?

Rankmylist will send you emails when you create a new account, when there are updates to any of our terms or policies, when we notice unusual activity on your account, when your content is flagged and/or removed, when we receive legal or formal complaints about your account or content, when your account is at risk of suspension or ban (Warning ), when your account is suspended or banned, when a content or profile flagged by you is removed, when you update your account settings (including changing your password), when you ask for link to reset your password, when you deactivate/delete your account, when we require more information regarding a report you filed and other mandatory email services as stated in our terms, guidelines and policies.

Rankmylist may also send you notifications of activities on your account and other regular updates about our platform. You can opt out of some of these emails by clicking on “Unsubscribe” links found in the email or by editing your account Settings.


9. What is Rankmylist Alpha version?

The Alpha version is the first stage of the development of Rankmylist platform that we are releasing to the public. Some functionality of this version might be missing, broken or incomplete. And a number of known or unknown bugs might surface. We thank all the users who have signed up as alpha user for bearing with us and would appreciate any feedback and suggestions for the improvement of the site. Learn more about feedback and contributions in our Terms of Service.


10. Why was my username rejected during sign up?

Your chosen username is either already taken by someone else or reserved. Usernames are unique and can be assigned to a single account only. Try use a variation of the username or add a number to it.


11. What do I need to use Rankmylist?

You simply need internet connection in your phone or computer and a valid email address to use Rankmylist. Join us here.


12. What can I do with my account?

You can create unlimited number of dynamic lists on any topic, rank lists created by other users, compare items within a list, share profiles and ranks of lists and items created by any user across multiple social media platform. Rankmylist is your best source of aggregated opinion about anything and everything.


13. Who can use Rankmylist?

Anyone who is over 13 years of age and has a valid email address can create an account on Rankmylist.


14. What is my Home page?

Your Home page is what you see after you sign in to your account on Rankmylist. It shows you the lists created by creators you are subscribed to, trending lists, suggested lists, (either as Grid or as List), featured, popular and latest lists , subscribed channels , trending channels and suggested channels. You can browse through the lists on your Home page or search for lists based on category, keywords or username of the creator. The Browse bar at the top right corner of Rankmylist page will always navigate you to your Home Page after you have signed in.


15. How can I find a list I am interested in?

Rankmylist has several features like search bar, browse, trending list, etc. that will help you find the list that you are looking for or that you might be interested in. Read more about it here.


B. YOUR CHANNEL
1 How can I Sign into and out of my account?

To sign in your account for a new session (after having logged out):

Go to www.rankmylist.com and find the Sign in box on the upper right corner of the page.
Enter your email address and password.
Click on Sign in.

You can also sign in using your Facebook or Google account.
To sign out of your account:

Go to your profile avatar on the upper right corner of the page (after having signed in) and hover the pointer on top of it.
Click on Sign out.

2 Can I merge my two channels?

No. Your channels are identified by unique username and email address by our system and presently there is no way to merge multiple accounts or automatically transfer lists, likes, dislikes, subscribers and other metrics from one account to another.


3 How can I change or reset my password?

To reset or change your password,

Sign in to your account and then go to Settings tab under your profile avatar on the upper right corner of the page.
Select Change Password (from the right-side column) and type in your current, new password and confirm the new password.

4 What is the difference between a user, a profile and a channel?

Rankmylist defines a “user” as anyone who has created a Rankmylist account. “User account” refers to the unique credentials that allow the user access to our platform. A “profile” refers to the collection of information, settings and features that identifies a user, such as username, profile image, privacy settings etc. A “channel” is the totality of all the information and content originating from a user including list(s), comments, subscribers, activities etc. A user who has created a list may also be referred to as a “list creator”.


5 Where can I find my Settings?

To find your Settings, go to your avatar on the upper right corner of any Rankmylist page and click to find the Settings tab.


6 Can I change my language setting?

Presently Rankmylist Services is only available in English and language settings cannot be changed.


7 Why can’t I change my email address?

Your Rankmylist account is identified using your email address thus it cannot be changed. You may open another Rankmylist account using a different email address and username. However, there is no way to merge multiple accounts or automatically transfer lists, likes, dislikes, subscribers and other metrics from one account to another.


8 Who can see my activities?

Your public activities will be visible to any viewer who visits your profile. You can see all your activities (private and public) on your profile page.


9 How can I change my activity settings?

You can change the settings of your activities, by using the Make Public/ Private function, or by going to your Settings and choosing one from the four following options:


All PUBLIC
PUBLIC but hide those I make PRIVATE
PRIVATE but show those I make PUBLIC
All PRIVATE

10 What does it mean to subscribe to a channel?

Subscribing to a channel will allow you to get all the updates on lists and the list creator’s public activity. You will be notified when a list creator you are subscribed to publishes a new list, removes or edits any of his lists. Lists of subscribed channel will appear on the navigation bar on the left-side of your Home Page.


11 Can I see who’s subscribed to my channel?

You can see the users who are subscribed to you if the user has made this activity public.


12 How can I find my subscriptions?

You can find all the channels you are subscribed to by going to the navigation bar on the left-side of your Home Page. (private activity? Can others see what channels I am subscribed to?)


13 What does it mean to make suggestions?

If you think a list is missing an item that should have been there, you can let the list creator know about it through our anonymous Suggestion feature at the bottom of the list. You can also go through the suggestions made by other users and Like (if you agree) or Dislike (if you disagree) them. If your suggestion is added to the list by the list creator, a green tick will appear beside it on the suggestion list. If you think a suggestion is inappropriate or hateful or against are community guidelines, you can flag and report it anonymously.


14 Who can see my suggestions?

Your suggestion(s) to a list are public (but anonymous). All viewers can see your suggestion(s) and like or dislike it. If you want your suggestion to be private, you can send message to the list creator.


15 How many channels can I have?

You can have multiple channels on Rankmylist using different email addresses and usernames. But any channel with the intent of username squatting, spamming, impersonation, rank manipulation or other violation(s) of our Community Guidelines and Terms of Services may result in suspension or ban from our platform.


16 How does suspension or ban from Rankmylist works?

We use three specific terms that to describe our actions in response to a policy violation: warning, suspension and ban. Following a flag or report about your content or profile, you will receive a warning via email and on our platform. Unless you explain or correct your action/behavior within the time specified in the warning, we will follow through with banning or suspending your account. This process may be accompanied at any time with the removal of the offending content or, if necessary, all your content from our platform. When you have been warned about a policy violation, you will have access to your account as well as to all functionalities of Rankmylist during the warning period. When your account is suspended, you will no longer be able to access your account or other features of our platform for a given period of time. Public access to your content, or part thereof, may also be blocked during that period. Your account access and content will be restored after the suspension period. Rankmylist reserves the right to determine the duration of suspension period based on the nature of the policy violation. If a policy violation result in a ban of your account, you will lose access to your account permanently and your content, or part thereof may longer be accessible by public on our platform. A permanent ban of this nature can be either a ban of the user account (where another account can be created by the same individual with a different email address) or a ban of the IP address (where user can no longer access our platform from the same IP address).


17 Why are accounts suspended or banned?

Accounts can be suspended or banned in response to flagging and reporting by other users, or due to violations of our Community Guidelines or Terms of Services. Users may be warned before a suspension or ban of their account. This may be accompanied at any time with the removal of the offending content or, if necessary, all your content from our platform, with or without any notification.


18 What is the difference between a suspension and a ban?

Both suspension and ban prevent the user from accessing their account. Public access to the user’s content (or part thereof) may be blocked. However, a suspension is temporary in nature whereas a ban will block the user’s account and/or content permanently. A ban may be applied to a user account as well as an IP address, whereas suspensions are only applicable to user accounts.


19 How can I turn off notification?

You can opt out of email notifications entirely or choose to receive a weekly or daily digest. You can turn off notifications (on platform and by emails) for activities for an individual list or for all lists by going to your account Settings. You can choose among the following 4 options for notification of all or each of your activities.


All OFF
Off except for those I turned On
On except for those I turn Off
All On

You can also control your notification by using the Turn Notification On/Off function for individual activity, list, or comment thread.


20 When will I get notifications?

You will receive notifications immediately on our platform as well as through emails. You will be notified when


another user likes, shares, ranks, makes suggestions or comments on your list,
someone replies to your comment or in your comment thread, likes or dislikes your suggestion, likes or subscribes to your channel, or comments on your profile
your flagging and reporting results in a removal, suspension or ban.
Any changes in username, password and email address, and deactivation of an account will be notified by email.

21 How can I deactivate my account?

To deactivate your account


Sign in to your account and then go to Settings tab under your profile avatar on the upper right corner of the page.
Select Deactivate account bar from the right-side column.
Confirm by clicking on Deactivate Account button./span>

22 How can I change my username?

You can change your username to another available username either by clicking on the Edit Profile link on your profile page or by going to your Settings and selecting Edit your profile. Simply type in your new preferred username in place of the old one and click on Save changes at the bottom of the page.


23 What happens to my username when I deactivate/ delete my account?

Your username is safe and will be restored to your account when you deactivate an account. However, if you delete your account permanently your username becomes available to others.


24 Will I get paid by Rankmylist for my content or popularity?

No. Rankmylist is a free and open sharing platform and will not pay its users for their content or popularity. Nor will the users be charged for using our Services. But users may get paid by third-party to create content on Rankmylist.


25 Who can comment on my list and my profile?

Any user of Rankmylist can comment on your published list (after Sign in). Users can also comment on your profile without Subscribing to you, unless you disable the Discussion feature from your Profile settings. You can like, dislike or flag a comment, but cannot delete comments made by others.


26 What is the difference between deactivating and deleting my account?

If you deactivate your account:


You can reactivate whenever you want.
People can't see your profile, lists or search for you.
Some info may remain visible (e.g.: your comments or messages you sent).

If you delete your account:


You can't regain access once it's deleted.
We delay deletion a few days after it's requested. A deletion request is cancelled if you log back into your account during this time.
We may not be able to remove some things aren't stored in your account. For example, another user may have messages from you after deletion.
Copies of some material (e.g. log records) may remain in our database but are disassociated from personal identifiers.

27 How do I permanently delete my account?

To permanently delete your account from Rankmylist, contact our team by emailing to support@rankmylist.com.


28 How can I reactivate my account?

You can reactivate a temporarily deactivated account by simply Signing In with your email and password. Your lists and profile will be restored and be visible to all again when you reactivate your account.


29 How can I appeal a removal, suspension or ban?

You can appeal for restoring your content or your account using our appeal form. A link to the appeal form will also be provided in the notification email sent to you informing about the removal, suspension or ban.


30 Can I turn off comments on my list?

Any user of Rankmylist can comment on your published list (after Sign in). You can like, dislike or flag a comment on your list, but cannot delete comments made by others. However, you can disable the Discussion on your profile page and stop users from commenting on your profile.


C. CREATING AND RANKING LIST
1. What do I need to create a list?

Creating lists on Rankmylist Is easy and free. You only need an account on Rankmylist to be able to save, preview or publish a list. Learn more about how to create a list in three easy steps.


2. How do I create a list?

Learn to create a list on Rankmylist in three simple steps here.


3. What are My Ranking and Current Average Ranking?

The My Ranking tab on a list shows the items in your current preferred order or rank. You can see this tab as soon as you rank the items and click on Submit and changes accordingly every time you rerank a list. The Current Average Ranking of an item will be displayed on the right side of each item. If you are the list creator, your My Ranking tab will initially show the items in the order in which you published them, until you change your ranking. The Current Average Ranking represents the rankings submitted by all the rankers of the list and the items are arranged according to their scores. Multiple items with the same score in a list are arranged in alphabetical order. Learn more about our Ranking Methodology here. You can toggle between “ My Ranking” and “Current Average Ranking” when you are signed into your Rankmylist account.


4. How can I rank a list?

You can rank a rankable list by dragging and dropping the items on the list to arrange them in an order that reflects your preference for the items. You can click on reset to get back to the Current Average Ranking and start your ranking again. Your ranking will only be counted when you click on the Submit button. You can reset/submit your ranking unlimited times; these subsequent submissions will be considered as “reranking”.


5. What is reranking?

If you change your mind after submitting your ranking of a list (for any reason whatsoever) you can rank the items of the list again (by dragging and dropping items to arrange them in your preferred order) and resubmit. This is called “reranking”. Doing so will remove your previous ranking from the system and only your most recent submitted ranking will be counted (in the Current Average Ranking and your Ranking). Reranking will have no effect on the total number of rankers of an item or a list.
A list creator can also rerank a list by editing the list.


6. What are the different types of lists?

You can make your lists Rankable, Unrankable or Rankable until a certain date. Rankable lists are ranked by the creator when they publish it. But the creator can edit the list and/or rerank it any time after publishing. Other users can submit their rankings/ rerankings any time after publishing as well.
Unrankable lists cannot be ranked by anyone other than the creator. The creator may edit the list after publishing and can only rerank the list through the edit feature.
List creator can make lists that are Rankable until a certain date. The minimum period of this deadline is 24 hours. Users may rank and rerank such a list only till this deadline. Creator can rerank or edit the list up to 24 hours of the deadline. No changes can be made to the ranks or the items after the deadline. The type of lists is not changeable after publishing.


7. Which lists can I rank?

You can submit your rankings for any list if the list is currently rankable and public. You can rank a list that cannot be ranked by anyone if the list creator has sent you a private link of the list for submitting your ranking.


8. Why can’t I rank a list?

You cannot submit your rankings for a list in three cases:


if the list is made unrankable by the list creator.
if the deadline for ranking the list has passed.
if the list creator chose to send private links for submitting rankings to specified users only (instead of making the list rankable by anyone) and you are not one of them (or did not access the list through the private link)

9. Who can view my list?

All your published lists can be viewed by anyone who visits our platform even if the list is unrankable. Limitations may apply if the list is age or area restricted.


10. Who can rank my list?

As a list creator, you can control who can rank your lists and when. If you can choose to make your list completely unrankable, rankable at all time or until a certain date. You can further decide if your lists are rankable by anyone or rankable by selected users only (by sending private links) when you publish the list. You can see the total number of rankers of a list above the Image/Video/GIF.


11. Who can share my list?

All your published lists can be shared by any user of Rankmylist whether they can or did rank it or not.


12. Where and how can I share my list?

You can share your list and lists by any other creator in Facebook, Twitter, LinkedIn, Pinterest, Google+, MySpace, Reddit, StumbleUpon, Digg, and Tumblr. You can choose to share your own ranking of an item or a list or the current average ranking of an item or a list. To share, click on the widget of your desired social media site from the list page. There are no limits to the number of times you can share an item or a list.


13. What are the limits for creating, ranking, sharing, suggesting lists and subscriptions?

There are currently no limitations on any features of Rankmylist. You can create unlimited lists, rank a list as many times you want, share unlimited times in any platform, make unlimited number of comments, suggestions and subscribe to unlimited number of channels. However, you must not use any of this features in a manner that could be considered as spamming.


14. Can I edit my list?

Yes, you can edit lists created by you. But there are certain elements of a list you cannot change for the sake of transparency and to limit the possibilities of rank manipulation. For lists that are rankable up to a certain date, the ability to edit the list ends from 24 hours before the deadline. Learn more about editing lists here.


15. What happens when I add or remove an item from my list?

When you add a new item to an already published list, the added items will be clearly marked as new in the list and will be automatically assigned a median position in the list showing Current Average Ranking by all users. Your rank for the new item will only be visible to you as Your Ranking unless you share your rankings for the item/list with others. When you add multiple new items to an already published list and they have the same score, they will appear in alphabetical order.


16. I made a mistake in the list/item title.

You cannot edit the title of a list or an item once you have published the list for the sake of transparency and to limit the possibility of rank manipulation. You can remove the item/list and add a new item/list with corrected title if you want. However, the rankings submitted to the previous list or items will not be transferred to the new list or item.
Removed items will be shown at the bottom of the list as “items removed” with the ranking at the time of removal and the number of people who ranked that item.
Newly added item will be marked to distinguish it and will be assigned median position in the list showing Current Average Ranking. (Learn more) Removed lists can be restored by the creator of the lists.


17. What is meant by the “completeness” of a list?

We define a list as “complete” when it has the following features:


An introduction with a decent length of description (the closer to the character limit, the better) and an image or video.
A respectable number of items with image(s), video, GIF(s) or audio clip and adequate description. Items that are ranked higher are given more importance, in terms of length of description, presence of video, image(s), GIF(s) or audio, and the number of associated images, GIFs etc., when determining the completeness of the list.
Tags and Categories to go with the list.

The more a list exploits our features, such as use of dynamic media, use of multiple images/GIFs, character limit for descriptions, number of items, use of tags and categories etc. , the more “complete” it becomes.


18. Can I change the type or category of my list?

List types (rankable, unrankable, and rankable until certain date) are not interchangeable. You cannot switch your list type once you have published it. However, you can create a new list with the same items but make it a different type of list.
You cannot remove the categories or tags to your list after publishing it. But you can add new category or tag unless you have reached the maximum limit (4 categories and 2 tags per list).


19. What is the difference between Saving and Publishing a list?

Saving a list or an edit to a list will save the changes made or contents created that can accessed by the creator in a later session. But saved content and changes will not be visible by other users. Publishing a change or a list will make it visible to other viewers.


20. What is a tag?

A tag is a keyword that you can use to further specify the content and the type of your list. It will make your list more findable when our users search for relevant content in our platform. You can use up to 2 tags for each of your list. Each tag can be between 2 to 8 characters.


21. Why was my content removed?

If your content or channel was flagged by a certain percentage of viewers, it will be automatically removed from the platform. Rankmylist Team will review such contents and may override the automated decision. We may also remove contents in response to intellectual property infringement reports and other policy violation reports when appropriate. If you think your content was not in violation with our Community Guidelines and Policies, email us at support@rankmylist.com or appeal to us using our online form


22. My content appears to be changed.

If your content is tagged NSFW, area-restricted or age-restricted by Rankmylist, it may appear different to users that are not signed in, are not adults (18 years of age) and/or are trying to access it from an area that does not allow such content. In such cases, a fall back image will replace your image(s) or video(s) and any potentially objectionable words will be modified using asterisks (e.g. Rankmylist will appear as R********t)


23. What is meant by a category?

A category reflects the general broad subject matter of your list. You can choose up to 4 categories to classify your list. This will make your list more specific and findable by our other users.



25. Which videos can I use?

You cannot upload videos directly to our platform. But you can embed video links uploaded on a host site to make your items more dynamic. We support embed links from the following sites: YouTube, Facebook, Twitter, Vimeo, Instagram, Yahoo, Dailymotion, Metacafe, ESPN, BBC News, CNN, Fox News, Reuters, Al-Jazeera, MSNBC, IMDb, Rotten Tomatoes, RTT, Deezer, Soundcloud, NDTV, Tudou, and Youku.


26. What format of images can I use?

You can use the following image file formats: jpg, jpeg, bmp, png, x-png, gif and pi.jpeg.


27. What is a trending list?

The lists with the highest number of views, ranks, likes and shares (in that order) in the last 7 days are highlighted in our Trending Lists bar on the right-side of your Home Page.


28. How can I improve the search results for my list?

The more complete a list is, the greater chances it has to appear in our search result. We define completeness of a list based on the amount of content it holds. To make your list “complete”, you should include an images/video/GIFs and a decent length of description for your introduction and items. Adding tags and category to the list improves its completeness and search results. You should have a respectable number of items (with description and image(s)/ GIF(s)/video /audio clip). The more you exploit our features, such as character limit, number of items, use of multiple images, GIFs or embedding of video/audio clips, tags and categories etc. the more complete your list becomes.


29. What are the character limits?

  • List title- 100 characters
  • Item title- 100 characters
  • List Introduction/ Item description- 5000 characters
  • Channel description- 500 characters
  • Comments- 1000 characters
  • List tags- 2 to 8 characters
  • Suggestion- 100 characters


D. PRIVACY AND SAFETY
1. Some contents(s) on the platform is bothering me.

You can flag and report channel(s), list(s), comment(s) and suggestion(s) by clicking on the Flag icon (). We encourage you to flag any content if you find it to be


hateful or abusive,
spam or inappropriate,
age –inappropriate (NSFW)
or violating our Community Guidelines and Terms of Service in any way.

The flagged content will be taken down automatically when a certain percentage of the viewers has flagged the content. If you believe that any content is infringing your intellectual property and or violating other legal rights, you can report it to us using our web-form or through mail or email.


2. How can I flag or unflag a content on Rankmylist?

You can anonymously Flag and Report items, lists, profiles, comments and suggestions To flag content on our platform:


Sign in to your Rankmylist account
Go to the content (list, channel, item, comment or suggestion) you want to flag
Tap the Flag list/item/profile icon or the icon on comment and suggestion
Select one or more reporting option
Click on Report button

You can unflag a content or change the reporting options of an already flagged content from the same place by simply unticking and/or ticking the reporting options and clicking Report button to register your updated flag/unflag.


3. How do I file complaint about copyright, impersonation, trademark and other legal issues?

Rankmylist has web-forms for reporting specific complaint(s) like copyright, trademark and other legal issues We also accept free-form complaints emailed (at intellectualproperty@rankmylist.com) or mailed to us.. However, our web-forms are the fastest and simplest way to bring such issues to our attention.


4. How do I report a child under the age of 13 on Rankmylist?

Our policy requires all users to be at least 13 years old before they can create an account (in some jurisdictions, this age limit may be higher). If your child is younger than 13 and created an account on Rankmylist, you can show them how to delete their account.You may also write to us at reportaccount@rankmylist.com with proof of your child’s age.
If you'd like to report an account belonging to someone under 13 or if you believe someone is impersonating your child who's under 13, please fill out our Impersonation Report web-form with supporting documents. We will need to verify the age of the account owner in order to delete the account from our system.
To learn more about our policies, read our Terms of Service.


5. What should I do if I see content that sexually exploit children (e.g. pornography) on Rankmylist?

Posting, sharing or downloading images that sexually exploit children for any reason can be criminal. We report all apparent child pornography to the National Center for Missing and Exploited Children. (Link)
If you ever encounter this type of content on Rankmylist:


Don't share it or comment on it
Report it to us by using our web-form
Flag the content as Inappropriate or Abuse
Notify the National Center for Missing & Exploited Children using their CyberTipline
If you think a list, image or video is spreading “virally,” please report it instead of sharing or commenting on it.

Important: Never download or save this content for any reason. You will not be asked to provide a copy of the image or video in any report.


6. How can I recover my hacked account?

If someone gains access to your account and changed your password, you can recover your account by clicking on Forgot your password? during Sign in. A link to reset your account will be emailed to you. However, if your email account has been hacked as well and/or you have lost access to the email associated with your account, you can recover your Rankmylist account by answering the security questions (set up by you) or entering your account PIN. If you haven’t set any of our security measures for recovering account, you can still verify whether the account belongs to you through our online questionnaire


7. Someone opened a fake account in my name or using my photo.

If someone creates an account to pretend to be you or someone else, you can flag and report the account. We also encourage you to flag accounts that represent fake people, celebrities or organizations. You can also report impersonation using our web-form which is the simplest and fastest way to bring it to our attention.


8. How does Rankmylist determine if content should be removed for a privacy violation?

An individual must be uniquely identifiable by image, voice, full name, Social Security number, bank account number or contact information (e.g. home address, email address) for a content to be considered for removal by our complaint process. Gamer tags, avatar names, and address information in which the individual is not named are some examples of what does not qualify as uniquely identifiable data about a person. Factors like public interest, newsworthiness etc. are considered when determining if content should be removed for a privacy violation. Rankmylist reserves the right to make the final determination of whether a violation of its privacy guidelines has occurred and can override any automated decision brought about by flagging and reporting a content.


9. What does uniquely identifiable mean?

For an information to be considered as uniquely identifiable, there must be enough details in the content or comment that allows others to recognize you. It should be noted that just because you can identify yourself in the content, does not make it uniquely identifiable to others. A first name without additional context, for example, would not likely be considered as uniquely identifiable.


10. How Rankmylist's privacy process works?

If a privacy complaint is filed, Rankmylist provides a unique report number to the complainant and acts on it systematically. The user is sent a notification of potential violation and provided an opportunity to remove or edit the private information within their list or other content within 48 hours. If this order is complied with, the complaint filed will be closed. If not, Rankmylist will then review the complaint.


11. What if I've obtained consent from the individuals?

Rankmylist cannot accept or review agreements granting consent before the content was posted. So, your content may still be removed based upon the complaint.


12. How can I address the complaint?
You may completely remove the content in question from the platform.
If someone's personal information is mentioned in the list or item description, image, video, GIF etc. of the content, you can Edit the list.
If someone’s personal information is mentioned in list title, item title, comments and tags (that cannot be edited), you should completely remove the content in question from the platform.
Making a list unrankable or unpublished is also not an acceptable solution, as other users can still see the content in question.
Temporary removal and restoration of the content in question afterwards will result in ban of the account.

13. Who can file a privacy complaint?

Your privacy as the complainant is respected in this process and your identity or contact information will not be released to the other party without your consent.
We only accept first-party claims except in the following situations:

the individual whose privacy is being violated does not have access to a computer
the individual whose privacy is being violated is a vulnerable individual
you are the parent or legal guardian of the individual whose privacy is being violated
you act as a legal representative for the individual whose privacy is being violated

We will not consider privacy complaints filed on behalf of:


other family members (e.g., husband, wife, cousin, brother, sister)
co-workers or employees (individuals must report themselves)
a company

14. When will Rankmylist ask me to confirm my identity?

When you need to confirm your name on Rankmylist or if you want to file an Impersonation report, you may be asked to send us a copy of something with your name on it. There are several different options for this, including photo IDs issued by the government, IDs from non-government organizations, official certificates or licenses that include your name or other physical items like a magazine subscription or a piece of mail.
Any time you send us something that confirms your name or identity, please cover up any personal information that are not needed to confirm your ID (ex: credit card number, Social Security number).


15. What kind of IDs will Rankmylist accept as a confirmation?

We will usually accept one item from Category One or four items from as Category 2. In special cases, we may only accept items from Category 1. Anything that you send us should contain either your name and date of birth or your name and photo.


Category 1

One of the items from this category can be sent to confirm your name or to file an Impersonation report.


Birth certificate
Driver's license
Passport
Marriage certificate
Official name change paperwork
Personal or vehicle insurance card
Non-driver's government ID (ex: disability, SNAP card, national ID card, pension card)
Green card, residence permit or immigration papers
Tribal identification or status card
Voter ID card
Family certificate
Visa
National age card
Immigration registration card
Tax identification card

Category 2

If you don't have anything from Category 1, you can send us two different items from this category. The name on the items that you send us should be the same name of the allegedly impersonating profile.


Bank statement
Transit card
Cheque
Credit card
Employment verification
Library card
Mail
Magazine subscription stub
Medical record
Membership ID (ex: pension card, union membership, work ID, professional ID)
Paycheck stub
Permit
School ID card
School record
Social Security card
Utility bill
Yearbook photo (actual scan or photograph of the page in your yearbook)
Company loyalty card
Contract
Family registry
Diploma
Religious documents
Certificate of registration for accreditation or professional
Professional license card
Polling card
Health insurance
Address proof card
Social welfare card

E. TROUBLESHOOTING
1. I am having trouble with using the website. What should I do?

Send us your feedback and let us know the problems you face while using our platform through our web-formor by emailing us at support@rankmylist.com.


2. I can’t sign in to my account.

To sign into your account, make sure you have the correct email address and password. If you cannot remember your password, click on Forgot your Password? to receive an email with a link to your account. If you are unable to sign in with correct email address and password, then your account might have been suspended or banned. You will receive a message of suspension or ban when you try to sign in in such cases. You can appeal to a suspension or ban.


3. I am not receiving email to reset my password.

Make sure that you are checking the email address associated with the Rankmylist account in question. Check your spam or junk mails. If you still haven’t received any emails, contact us at support@rankmylist.com.


4. I can’t reset my password because I can’t access the email address listed on my account.

If someone gains access to your account, you can recover your account by clicking on Forgot your password? during Sign in. A link to reset your account will be emailed to you. However, if your email account has been hacked as well and you have lost access to it, you can recover your Rankmylist account by answering the security questions (set up by you) or entering your account PIN. If you haven’t set any of our security measures for recovering account, you can still verify whether the account belongs to you through our online questionnaire


5. I forgot my password.

If you cannot remember your password, go to Sign in option on the upper-right corner of Rankmylist page and click on “Forgot your password?”. An email will be sent to you with a link to reset your password for the account.


6. Can you send me a copy of my password without resetting it?

No. Rankmylist will at no point send your password to you or any other email address. But a link to reset your password can be sent to the email address associated with the account.


7. Why can’t I delete a comment?

You can edit or delete any comment you have made. But you cannot remove comments made my others. You can; however, flag and report a comment if you find it hateful, abusive, harassing or violating our Community Guidelines in any way.
You cannot delete an entire thread of comment if there are replies to your comment. Your deleted comment will be indicated in the thread in such cases. If there are no replies to your comment, it will be deleted entirely without any indicator.


8. Why is my comment not visible?

Check if your comment was successfully posted. If you have problems with posting a comment, send us a troubleshooting report using our web-form or write to us at support@rankmylist.com.
If your comment was posted successfully and disappeared later, it may have been taken down because of flagging and reporting by other users.


9. Why my list is not appearing in search results?

Your list will not appear in search results if it is not complete. It may also be inaccessible to users who are not signed-in or are minors if the list is age-restricted and tagged NSFW. Area restrictions may also apply depending on from where the user is signing in.


10. Why can’t I find my content on Rankmylist?

It is possible that you did not save or publish your content correctly or successfully. Learn more about publishing your list here. If your content was saved or published successfully it may have been taken down for a number of reasons such as


Flagging and reporting by other users
Copyright and Trademark Infringement
Privacy Violation
Violation of our Community Guidelines and Terms of Services
Complaints regarding other legal issues etc.

Reposting of contents removed for such reasons may result in suspension or ban from our platform. We advise you to review our Community Guidelines and Terms of Services to know more about this.


F. COPYRIGHT AND TRADEMARK COMPLAINTS
Copyright Infringement FAQs

The purpose of this section is to provide some information about copyrights and Fair Use, including protecting your own copyrighted works and avoid infringing the copyrights of others when publishing content on Rankmylist, as well as how Rankmylist addresses reports of copyright infringement. If you believe your copyright-protected work is being used on our platform by another user without your permission, you can flag and report the content/channel and file a DMCA complaint by filling this form. (LINK) It should be noted that laws vary in different countries. For more information on copyright law, you can visit the website of the U.S. Copyright Office or the World Intellectual Property Organization (WIPO). Rankmylist is unable to advise you on whether your use of copyrighted material may be fair or not or to provide you any legal advice, so you may want to contact a lawyer if they have more questions about copyright. Rankmylist will respond to reports and notices of alleged infringement of intellectual property according to the Digital Millennium Copyright Act (DMCA).


Learn about Copyright
1. What is Copyright?

In most jurisdictions, copyright is a legal right that protects the ownership of original works. When a person creates an original work that is fixed in a physical medium, he or she generally automatically owns copyright to the work from the moment of creation. The copyright owner has the exclusive right to use the work in certain, specific ways.


2. Which types of work are subject to copyright protection?

Copyright covers a wide variety of types of works, including:


Audio-Visual: videos, movies, TV shows and broadcasts, video games
Visual: paintings, photographs, posters, advertisements
Audio: songs, musical compositions, sound recordings, spoken word recordings
Written: books, plays, musicals, manuscripts, lectures, articles, musical scores
Video games and Computer software

In order to be eligible for copyright protection, an original work needs to be created by the authors themselves, must have some minimal amount of creativity and be fixed in a tangible medium. Copyright does not protect ideas, facts and processes, but may protect original words or images expressing a fact or idea. Names, titles, slogans or short phrases are not generally, by themselves, subject to copyright protection.


3. How do I know if I am the copyright owner of a work?

Generally, the creator of an original work is the copyright owner of the work, such as an artist owns the copyright of his/her paintings or a photographer owns the copyright of the photos taken by him/her.
Examples of creative work where you may not own the copyright includes:


Your appearance in a photo or video does not necessarily make you a copyright owner of the photo or video. (If you think a photo or video on Rankmylist is violating your privacy rights, read more here (Link to Privacy guidelines).)
If you photograph an artwork, it does not give you the right to prevent others from also taking a photograph of the same artwork.
Your creative work as part of your regular job responsibilities could be owned by your employer who might be considered owner of the copyright in that work by law

To learn more about the extent of your copyright in an original work, you may want to contact an attorney to advise you on your rights.


4. What are the rights of a copyright owner?

Copyright owners have certain legal rights to stop others from copying or distributing their original work(s) or creating new works based on the originals. Such activities without the copyright owner’s permission is considered a copyright infringement. As a copyright owner, you have the right to grant permission to use as well as prevent unauthorized use of your copyrighted work.


5. Can Rankmylist determine copyright ownership?

No. Rankmylist is not able to mediate disputes of copyright ownership. Rankmylist will remove a content upon receiving a complete and valid takedown notice as per legal requirements. When a valid counter notification is received, it is forwarded to the person who requested the removal. Thereafter, the parties involved need to resolve the issue in court.


6. What is the difference between Copyright and Trademark?

Copyright and Trademark are different forms of intellectual property and the corresponding laws serve different purposes. Trademark protects brand names, slogans, mottos, logos, and other identifiers that help consumers distinguish the source of goods and services whereas Copyright protects original works like photos, videos, movies and music. Copyright is also different from patent law, which protects inventions. In the United States., the application of Digital Millennium Copyright Act (DMCA) is limited to copyrights and does not apply to trademarks.
Trademark law serves to prevent consumer harm because it prohibits someone other than the rights owner from using a trademark which may confuse the consumers. Rankmylist offers a separate removal process (Link to trademark infringement) for contents that infringes trademarks.


7. What is Public Domain? When does a work fall in to Public Domain?

Copyright law does not allow protection forever. The law is meant to foster creativity and encourage people to create original works, so it gives a copyright owner certain rights, but only for a limited time. Works eventually lose their copyright protection and are said to become part of the “public domain” which makes them freely available for anyone to use. This balance brought about by the existence of public domain gives the author an incentive to create, but also gives other people the ability to use the work without permission after the copyright expires.
There are many factors that determine when a work fall into the public domain and it typically takes many years. The length of a term of copyright protection varies depending on where and when the work was published, the type of the work, the publisher, whether the work was commissioned as a work for hire etc. According to the Berne Convention, an international treaty, the copyrights for most types of works must last at least 50 years after the author’s death, but countries are free to set longer copyright terms in their own laws. Certain works by US federal government agencies become public domain immediately upon publication. Before you publish something on Rankmylist that is not your original work, it is your responsibility to verify that it is in the public domain.


8. Where can I find more information on Public Domain and copyright outside the U.S.?

There is no official list of works in the public domain. Some useful online resources include Columbia University Libraries and the Copyright Information Center at Cornell University which offer helpful guides to works that may fall in the public domain. Neither Rankmylist, nor either university, guarantee that all the works linked to are free from copyright protection.
Helpful guidance and links about copyright in European Union countries can be found in the European Commission's website. A list of international intellectual property and copyright offices is provided by the World Intellectual Property Organization (WIPO) for information about copyright laws applicable for different countries. The WIPO also provides a database of copyright laws around the world.
The above links are referred to for educational purposes only and are not endorsed by Rankmylist


Learn about Fair Use
1. What is Fair Use?

In the U.S. copyright law, Fair Use is a legal doctrine that allows brief excerpts of copyright-protected material, under certain circumstances, to be quoted verbatim or reused for purposes such as commentary, criticism, news reporting, teaching, and research, without the need for permission from or payment to the copyright holder.


2. How does Fair Use work?

Fair Use is determined by the court in the United States, which analyzes a specific case based on a set of principles. The rules for Fair Use may vary in different countries. For example, in the United States, works of commentary, criticism, research, teaching, or news reporting might be considered Fair Use. Other countries have related laws, such as fair dealing, that authorize the use of copyrighted works in certain circumstances.


3. What constitutes Fair Use?

There are no clear instructions that determine what falls within the Fair Use doctrine. If you have queries about whether your usage falls within the boundaries of Fair Use, you may want to consult a lawyer. The final decision in the evaluation of Fair use of a copyrighted material rests with the judge. The law offers some factors that you can consider:


1. The purpose and character of the use, including whether such use is of a commercial nature or is for nonprofit educational purposes

Courts focus on whether the use transform or change the original work by adding new meaning, context or expression. Commercial, or for-profit, uses are less likely to be considered Fair Use compared to purely personal or non-profit uses.


2. The nature of the copyrighted work

The use of materials from primarily factual works is more likely to be Fair Use than the use of purely fictional and highly creative works.


3. The amount and substantiality of the portion used in relation to the copyrighted work as a whole

Borrowing small portions of a copyrighted work is more likely to be Fair Use than copying a large segment or an entire work. But even the use of a small bit may not be considered Fair Use in some situations if the part used is the most important piece — the “heart” of the work.


4. The effect of the use upon the potential market for or value of the copyrighted work

Uses that replace the original work and harm the copyright owner’s ability to profit from the original work such are less likely to be Fair Use. Learn more about Fair Use in the U.S. by visiting the U.S. Copyright Office Fair Use Index.


4. When is Fair Use not applicable?

Uses that do not particularly comment on or criticize the content used and can be considered a substitute for the original work are unlikely to be considered Fair Uses. Your usage of copyrighted material does not automatically fall under “Fair Use”, even if you:


give credit to the copyright owner: Acknowledging the copyright owner in the content or using phrases like “all rights go to the author” and “I do not own” does not automatically implies Fair Use of that material. It also does not mean that the copyright owner has given permission for the use of his/her material. In a Fair Use analysis, the transformative nature of the new work is assessed. Giving credit to the owner will not by itself turn a non-transformative copy of their material into Fair Use.
post a disclaimer: Including phrases like “no infringement intended” will not automatically protect you from copyright infringement claims. Posting a disclaimer of any nature will not guarantee protection by Fair Use when you use other’s copyrighted material.
add some original content to someone else's copyrighted work Including original content to someone else’s copyrighted content will not make it Fair Use - particularly if your creation fails to add new expression, meaning, or message to the original. The court will consider quantity of the original used in a Fair Use test
use copyrighted content for “entertainment” or “non-profit” purposes Courts will carefully consider and determine the purpose of your use of copyrighted material in a Fair Use analysis. Declarations such as “for entertainment purposes only,” is unlikely to have any effect in this evaluation. Similarly, claiming to be a “non-profit” use of the material does not provide an automatic defense by itself.
5. Can I unintentionally violate another person’s copyright?

It is possible to infringe copyright unknowingly or without intending to. You should not use someone else’s work unless you have the permission from the copyright owner. You are not automatically protected from claims of copyright infringement by the following:


o Saying that your use is a Fair Use
o Claiming your use to be non-profit use
o Buying or downloading the content
o Giving credit to the copyright owner
o Including disclaimers such as “no infringement intended” in your content
o Modifying the work or adding your own original material to it
o Finding the content on the internet
o Recording the content onto your own recording device (for example, from a movie, concert, sporting event, etc.)
o Seeing that others have published the same content and following suit
Copyright and Publishing Content on Rankmylist
1. How can I ensure that my content does not violate the copyright law?

Under Rankmylist’s Terms of Service and Content Policy, you can only publish or post on Rankmylist if the content does not violate the intellectual property of another party. To make sure that your content does not infringe someone else’s copyright you can do the following:


Only publish or post contest created entirely by yourself
Take permission (preferably in writing) or license from the copyright owner (before posting) if you include his/her work in your content
Make sure if your content falls within Fair Use or other exception to copyright infringement
Find out if a content is indeed copyright protected (e.g. a short phrase, an idea or public domain work are not copyright protected)

Please note that Rankmylist is unable to help you obtain permission to use copyrighted material or to advise you on whether your use falls within Fair Use.


2. What is derivative work?

A derivative work is a work based upon preexisting work(s), and includes works like translation, spin-off, sequels, adaptations, musical arrangement, dramatization, fictionalization, motion picture version, sound recording, art reproduction, abridgment, condensation, or any other form in which a work may be recast, transformed, or adapted. To create a derivative work based on an original material, you need the copyright owner’s permission. It is probably a good idea to get consultation from a lawyer before publishing content(s) based on characters, storylines, and other elements of copyright-protected material.


3. How can I get permission to use someone’s copyrighted material in my content?

You will need to ask permission if you intend to use copyright-protected material in your content. Rankmylist cannot grant you such permission itself and is unable to assist you in finding or contacting those who can grant you these rights. You will have to research and manage this issue on your own or with the assistance of a lawyer. However, we do offer features to help you discover materials that you can incorporate into your content:


An easy way to find royalty-free images and GIFs (from Getty Images and Giphy respectively) for your items in a list.
Direct way to embed videos from multiple platforms without having to copy the videos themselves.

4. Why was the content I have permission to use removed?

Contents can be removed from the platform for reasons other than copyright infringement such as for being hateful or violating Rankmylist’s Content Policy and Community Guidelines. Our flagging system automatically takes down content that has been flagged by a certain percentage of the viewers for violations other than IP infringement. If you have obtained the rights to use certain copyright-protected material in your content, you should make the copyright owner aware of your list title and URL on Rankmylist to avoid removal by mistake. If your content was mistakenly removed by a copyright takedown, you may:


Request a retraction from the claimant
Submit a counter notification (Link to counter notice form)

Before you send a counter notification, you may want to ensure the following:


1. Do you own the copyright of the material in your content?
2. Do you have permission to all third-party material in your content from the appropriate copyright owner(s)?

3. Does your use of copyrighted material fall within the boundary of fair use, fair dealing, or a similar exception under the applicable copyright law?

If one of the conditions above applies to your content you may want to speak to a lawyer to find out the most suitable way to dispute the claim. If none of the above conditions apply, you may have violated copyright laws.


5. Why was the content I bought or recorded myself removed?

Purchasing a content does not necessarily give you the right to distribute it or publish it on Rankmylist. Publishing content that contain copyrighted material may violate copyright law even if credit is given to the copyright owner. Moreover, recording something yourself does not always mean you own the right to publish it on Rankmylist as your recording may include someone else's copyrighted content, such as copyrighted music playing in the background. In such cases, you would require permission from the appropriate rights owners.


6. Why Rankmylist let an abusive claimant remove my content?

Rankmylist has an automatic takedown system which depends on the percentage of viewers flagging and reporting the content. Although this does not apply for infringement of Intellectual Property, you content may have been removed for violation of the Content Policy (LINK). If you believe your content was taken down in error by our flagging system, contact us at support@rankmylist.com to bring it to our attention. If your content was removed due to a DMCA copyright complaint and you believe you are not in violation of copyright law, you can resolve it by contacting the claimant or send a counter notice (LINK to counter notice form).
Rankmylist acts to address abuse and misuse of copyright takedown processes. Rankmylist investigates cases of abuse of the copyright tools and processes, and have a zero-tolerance policy for claimant(s) who are deemed abusive. Misuse of the copyright process (for both takedown and counter notification) may result in permanent ban of an account.


7. What are the next steps if my content was removed for alleged infringement of copyright?

When Rankmylist receives a complete and valid complaint from a copyright owner / authorized personnel claiming content on Rankmylist infringes their copyright, it is legally required to promptly remove the content in question without contacting you first. If the content you published was removed because of a copyright complaint through our online form, a notification email will be sent to you from Rankmylist that includes the name and email address of the rights owner who made the report and/or the details of the report. If you believe the content was removed because of a wrongful copyright claim, you can contact them directly to try to resolve the dispute. If the content was removed under the notice and counter-notice procedures of the United States Digital Millennium Copyright Act (DMCA), you may be able to file a DMCA counter-notification. There is no specific time limit for submitting a counter-notice, but you should not delay unreasonably in doing so. You must not republish the content in question after it has been removed.


8. How can I submit a counter-notice?

If you believe that your content was removed wrongfully and if the content was removed under the notice and counter-notice procedures of the United States Digital Millennium Copyright Act (DMCA), you may be able to file a DMCA counter-notification. Although there is no specific time limit for submitting a counter-notice, but you should not delay unreasonably in doing so. Rankmylist will provide links to instructions on how to file a counter-notice in the email notifying you about the removal of your content in response to a copyright claim.
You can do so through our online form (the easiest and fastest way) or by sending the following information to us via email, mail or fax:


Your full legal name, physical address and phone number.
The DMCA ID / report ID from the notification email.
The URL of the content we removed (copy and paste the link from the notification email).
Copy of any supporting document (if applicable).
A statement under penalty of perjury that you have a good faith belief that the content was removed in error.
A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Rankmylist may be found, and that you’ll accept service of process from the person who provided the original complaint.
A physical or electronic signature (by typing your full name).

It should be noted that there are legal and financial consequences for fraudulent or bad faith counter-notices. Before submitting a counter-notice, make sure you have a good faith belief that we removed the content in error, and that you understand the repercussions of submitting a false claim.


9. What happens in case of repeated removals of my published contents?

Repeatedly publishing content(s) that infringe someone else’s intellectual property rights, or get taken down by our flagging system may result in suspension or permanent ban of your account. The actions taken may depend on the nature of the reported content and where it was posted. Rankmylist will resolve such issues on case by case basis.


10. How is a U.S. Digital Millennium Copyright Act (DMCA) counter-notification processed by Rankmylist?

Rankmylist complies with the notice-and-takedown procedures of the United States Digital Millennium Copyright Act (DMCA), which is applicable to content reported and removed for infringing U.S. copyrights. If your content is removed under the DMCA, an email will be sent you with information regarding filing a counter-notification. You should only submit a counter-notification if the content was mistakenly removed. When we receive an effective DMCA counter-notification, it will be forwarded to the party that reported the content. The information they receive includes your contact information, which they can use to contact you. If your counter-notification is provided to the party that reported the content, and they do not notify Rankmylist that they have filed a court action seeking an order to keep the content down, Rankmylist will restore or cease disabling eligible content under the DMCA. This process can take up to 14 business days. Please note that in some cases restoring the content may not be possible due to technical limitations. If this happens, an update will be sent informing you that you may republish the content at your discretion. Content that is restored based on an effective DMCA counter-notification will not be counted against you under our repeat offender policy.


Reporting Copyright Infringement on Rankmylist
1. How do I report copyright infringement on Rankmylist?

If you believe your copyright is infringed by a content on Rankmylist, you can flag and report it for Intellectual property infringement using the flagging system which will take you to our complaint form, or you can directly send a DMCA notice by filling our online form (Link) to start the pre-defined legal process that may take down the content. Before you submit a notice of copyright infringement, you may contact the person who posted the content to resolve the issue without involving Rankmylist. You can also notify us sending us a free form with all the relevant information and legal affirmations through email, fax or mail . (Link to copyright contact information) Only the copyright owner or their authorized representative may file a notice of copyright infringement. It should be noted that the rights owner’s name, email address and the details of the report will be provided to the person who posted the content in question. When an authorized representative submits a report, the name of the organization or client that owns the right in question is provided as well. It is advised to provide a valid generic business or professional email address for this reason.
Please note that intentionally submitting a misleading or fraudulent report may lead to liability for damages under section 512(f) of the United States Digital Millennium Copyright Act (DMCA) or similar laws in other countries.


2. What information is needed for a copyright report?

The fastest and easiest way to submit a copyright infringement complaint to Rankmylist is to use the online form (LINK). The following information is needed to process your complaint regardless of your manner of submission:


Your complete contact information (full legal name, mailing address and phone number)*
A description of the copyrighted work that you claim has been infringed
A description of the content on our platform that you claim infringes your copyright
Username of the user who allegedly infringed your copyright
Information reasonably sufficient to permit us to locate the material on our platform. The easiest way to do this is by providing web addresses (URLs) leading directly to the allegedly infringing content.
A declaration that:
o You have a good faith belief that use of the copyrighted content described above, in the manner you have complained of, is not authorized by the copyright owner, its agent, or the law
o The information in your notice is accurate
o Under penalty of perjury, you are the owner or authorized to act on behalf of the owner of an exclusive copyright that is allegedly infringed
Your electronic signature or physical signature

It should be noted that your name, contact information and the contents of your report will be provided to the person who posted the content you are reporting. If you are an authorized representative submitting a report, the name of the organization or client that owns the right in question will be provided. It is advised that you provide a professional or business email address for this reason.


3. Can I request the removal of an entire channel or profile?

You can flag a profile for Intellectual property infringement which will take you to our complaint form. However, when you file a DMCA complaint form you must identify the specific content (entire list, list item, video, image, item description, channel description, profile image, comment etc.) that allegedly infringes your copyright by providing specific list URL and description of how your copyright is violated. The content in question will be promptly removed after an effective DMCA notice is received by Rankmylist, but the channel may not be taken down. If a profile is impersonating you, you can report it using our Impersonation report form.


4. Can I report an infringement of someone else’s intellectual property?

Only an intellectual property rights owner or their authorized representative may report a suspected infringement. If you believe content on Rankmylist infringes someone else’s copyright or trademark rights, you can inform the rights owner about this.


5. What information is provided to the person whose content is removed due to a copyright claim?

The following information is provided to the users when we remove their content following a copyright infringement report through our online form:


  • Report number
  • Rights owner’s name
  • Email address provided by the reporting party
  • Description of the rights owner’s copyrighted work
  • Description of the removed content

If the report is submitted through fax, mail or email, Rankmylist will provide the users the report number and a description of the removed content, and additional information upon request. For any content that was removed under the notice and counter-notice procedures of the United States Digital Millennium Copyright Act (DMCA), information about how to submit a counter-notification under the DMCA will be included.


6. What happens after I file a copyright complaint?

When we receive your copyright infringement complaint form (via our web-form or email), you will be sent an automated email with information about your report, including a unique report number. This number should be saved and mentioned in case you need to contact Rankmylist about your report. Your complaint will be reviewed for validity and completeness. In some cases, Rankmylist might respond to your report and ask for more information if needed. If you receive an email from Rankmylist team asking for more information about your report, you can and should respond directly to that email which is received by the team. When a content is removed in response to a report of copyright infringement, the person who published the reported content is notified to inform about the removal. Your contact information, including your email address and the name of your organization or client, and/or the contents of your report will be provided to the said person.
If the person who published the content believes that the copyright claim was wrongful, they may contact you directly to try to resolve the issue. If the content was removed under the notice and counter-notice procedures of the United States Digital Millennium Copyright Act (DMCA), they may also be able to submit a counter-notification under the DMCA.


7. Why was my copyright complaint not effective?

Copyright requests (both notice and counter-notice) are formal, legal requests that require specific elements in order to be complete and actionable. A complete and valid copyright notification in accordance with the copyright law is required for each removal request. It is possible that your copyright request was incomplete or otherwise invalid, especially if you use a free form and send us through email, mail or fax. In such cases, Rankmylist is unable to act on your request until you resend a valid request. You should also ensure that you provide all the relevant information each time you submit a new complaint. The easiest way to submit a complaint is to sign into your Rankmylist account and use our online copyright complaint form.


8. What happens when a counter-notice is filed against my copyright infringement notice?

When a counter notification against your removal request is received, you will be sent an email informing you about the counter-notice. The content in question might be restored unless you submit evidence that you have filed a court action against the user seeking to restrain the allegedly infringing activity. If we do not receive that notice from you within 14 business days, we may restore the content on Rankmylist.


9. How do I withdraw a copyright report that I have already submitted?

If you have reached an agreement with the user who published the content after having submitted a copyright notice, or if you reported a content by mistake, you can withdraw your copyright report. You can respond to the email that you received from Rankmylist after submitting your report if you would like to withdraw your report and include identification of the content related to your report. Upon receiving your notice withdrawing your complaint, the content will be restored if it has already been removed and an email confirmation will be sent to you. In some cases, Rankmylist may be unable to restore the content either due to technical limitations or if the content was removed for other reasons unrelated to your copyright complaint report.


10. How can I report content that provides password or key generator that allow unauthorized access to my copyright-protected work?

The most effective way to inform Rankmylist about contents that includes information allowing others to bypass access restrictions to your software, such as passwords, key generators, or cracks, is through the Other Legal Issues form (LINK).


11. How do I report an advertisement for copyright infringement on Rankmylist?

If you believe an advertisement infringes your intellectual property rights, you can submit a report via our online form including either a direct link to the ad or a screenshot of the ad to your report.


12. How do I remove a copy of my copyright-protected content generated on Rankmylist from another website?

If you find your copyrighted content (that you generated using Rankmylist) on another website without your permission (shared by someone as their own content and not as list/content created by you using Rankmylist’s share function), you will have to follow the respective website’s process for requesting the removal of the content. Rankmylist cannot do this for you.
Most sites that allow users to share content depend on the Digital Millennium Copyright Act’s (DMCA) Safe Harbor, thus when a complete and valid copyright takedown notice from a content owner is received, they should comply and remove the content. If you are certain that the copy of your work is not protected under fair use, you can request the removal of the copy.
A short list of email addresses is provided below where you could send your copyright takedown notice, if you find your content on one of these sites without your permission. If the platform you are looking for is absent below, you can to locate appropriate contact information in the Copyright Office's database.


  • Facebook: ip@fb.com
  • Instagram: ip@instagram.com
  • Periscope: copyright@periscope.tv
  • Twitter: copyright@twitter.com
  • YouTube: copyright@youtube.com
  • Dailymotion: notifications@dailymotion.com
  • Vimeo: dmca@vimeo.com
Trademark on Rankmylist

A trademark is a word, phrase, symbol or design, or a combination of words, phrases, symbols or designs, that identifies and distinguishes the source of the goods of one party from those of others. A trademark is specifically acquired by a company or other entity through a legal process or established by use as representing a company or a product. The trademark owner has exclusive rights to its usage with respect to those goods.
Rankmylist respect the trademark rights of others. Trademark infringement is improper or unauthorized use of a trademark in a way that is likely to cause confusion as to the source of that product. Rankmylist prohibits contents and channels that infringe trademarks. Accounts with usernames, profile picture, channel description, lists, or any other content that misleads others or violates another's trademark may be updated, suspended or permanently banned.
If you are concerned that your trademark is being infringed on Rankmylist site, you can inform us through our trademark complaint form. It should be noted that Rankmylist is not in a position to mediate trademark disputes between user and trademark owner and encourages trademark owners to resolve such disputes directly with the user who published the content in question. Contacting the uploader may resolve things more quickly in a way that is more beneficial to you, the uploader, and the Rankmylist community.
In cases where an agreement cannot be reached with the user in question, you can submit a complaint through our Trademark complaint form . We will also accept free-form trademark complaints with required information, submitted by email, fax and mail (Link). A limited investigation of reasonable complaints will be performed by Rankmylist followed by removal of content in clear cases of infringement.
If you receive trademark complaint notification from Rankmylist, you can contact the complainant to resolve the trademark dispute. If the content was removed based on U.S. trademark rights, you can contest it by emailing to intellectualproperty@rankmylist.com with sufficient information and evidence that prove complaint invalid. Please include the trademark complaint reference ID from the notification.
If your complaint relates to the sale or promotion of counterfeit goods, please file a complaint in our trademark infringement form (Link). If your complaint relates to a protected original work, such as an image, text, or video, please file a Copyright complaint (Link).



Trademark Infringement FAQs

The purpose of this section is to provide information about trademarks including what trademarks do and don’t protect, how you can avoid infringing the trademarks of other people on Rankmylist and reports of trademark infringement are addressed here. If you believe someone is infringing your trademark, you can fill out this form.
For more information on trademark law, you can visit the United States Patent and Trademark Office or the World Intellectual Property Organization (WIPO). It should be noted that the laws vary in different countries. If you have more question about trademarks, you may want to contact an attorney. Rankmylist is not your attorney and cannot provide you legal advice. The information presented here is for educational purposes and are not legal advice.


Learn about Trademark
1. What is Trademark and what do they protect?

A trademark is a word, phrase, symbol or design, or a combination of words, phrases, symbols or designs, (e.g. a brand name or a logo), that a person or company uses to identify and distinguish the source of products and services of one party from those offered by others. A trademark is specifically acquired by a company or other entity through a legal process or established by use as representing a company or a product. The trademark owner has exclusive rights to its usage with respect to those goods.
Generally, the purpose of trademark law is to protect consumers from being misled about who provides, endorses or is affiliated with a product or service. A trademark owner can stop other parties from using or imitating their trademark without permission if it can lead to confusion in consumers.
A variety of factors determine trademark protection, including how unique, generic or descriptive the trademark is and the manner that it is used. Trademark owners may register their trademarks under relevant law, but a trademark may be protected in some cases without registration.
Please note that Rankmylist cannot mediate trademark disputes and are not in a position to act on trademark reports that require an in-depth trademark analysis including those that involve a real-world dispute that would not be resolved by any action that Rankmylist could take. In these situations, Rankmylist strongly encourages the trademark owner to reach out directly to the allegedly infringing party, or seek any resolution in court or by other judicial means.


2. What is considered Trademark infringement?
Username of the user who allegedly infringed your copyright
When such a use is commercial
When such a use is likely to confuse consumers about the source, endorsement or affiliation of the person’s goods or services

Trademark infringement is most likely to occur when there is a “likelihood of confusion,”. Whether the use of trademark can lead to confusion in consumers depends on many factors such as relevance of goods and services, first use etc. Limitations to trademark rights include geographic limitations, and the ability to comment on or criticize your goods or services using the trademark. Trademark protection and laws vary in different countries. You should consult an attorney to make sure that your use is not a trademark infringement.


3. Does a trademark need to be registered to be protected?

In the United States, a trademark registration can be obtained from the United States Patent and Trademark Office (USPTO) which establishes trademark rights as of a certain date and provides a presumption that the registrant owns a valid trademark, among other things, which is why, USPTO registrations are common among trademark owners. Other countries have similar systems for trademark owners to register their trademarks. However, a trademark owner may still have some rights under relevant laws, both in the U.S. and in other countries, without a registration. Generally, such rights are weaker than rights that are subject to a registration. It should be noted that registering a company with a government office or getting a business permit in a specific country or state usually does not provide trademark protection.


4. What is the difference between a trademark registration and a business registration?

A business might be able to register with a government office, or obtain a business permit or license for a specific country or state. These registrations are not usually the same as a trademark registration, and may not themselves create trademark rights for the business. In the U.S., trademark ownership is generally established by registration issued by the United States Patent and Trademark Office (USPTO).


5. How long does trademark protection last?

If the trademark owner continues to use the trademark commercially to identify their goods the trademark rights may last indefinitely. However, if the trademark owner stops using the trademark, or if it isn’t used properly, trademark rights may be lost. For trademarks that are registered with the United States Patent and Trademark Office (USPTO), periodical renewal of issued registration is required. The laws may vary in different states and countries.


6. What is the difference between Trademark and Copyright?

Copyright and Trademark are different forms of intellectual property and the corresponding laws serve different purposes. Trademark protects brand names, slogans, mottos, logos, and other identifiers that help consumers distinguish the source of goods and services whereas Copyright protects original works like photos, videos, movies and music. Copyright is also different from patent law, which protects inventions. In the United States, the application of Digital Millennium Copyright Act (DMCA) is limited to copyrights and does not apply to trademarks.
Trademark law serves to prevent consumer harm because it prohibits someone other than the rights owner from using a trademark which may confuse the consumers. Rankmylist offers a separate removal process (Link to copyright infringement) for contents that infringes copyrights.


7. What are the limits to trademark rights?

Trademark rights are only infringed if the use of a trademark (or similar trademark) is likely to confuse people regarding the source, endorsement or affiliation of products or services, i.e., use of a trademark in a way that is unlikely to cause consumer confusion is generally not considered infringing.
Particularly, reference to a trademark for discussing the product or service offered will not be an infringing use of the trademark Such use of trademark will fall within the boundary of nominative fair use (Link to learn about Fair use), that generally permits such uses as commentary, criticism, parody, reviews and, in some countries, comparative advertising. Trademark rights also often do not prevent:


The resale of legitimate goods or selling legitimate goods through channels that are not authorized by the trademark owner
The use of a trademarked word in its ordinary dictionary meaning
The use of a trademark in a way that is not related to the sale or promotion of products or services

Trademark rights are usually subject geographical limitations.


8. What is a counterfeit?

A counterfeit good is a fake or replica version of another company’s goods that usually copies the trademark (name or logo) and/or distinctive features of that other company’s goods to imitate a genuine product. The fabrication, marketing or sale of such product is a kind of trademark infringement that is unlawful in most countries, and is recognized as being harmful to consumers, trademark owners and honest sellers. Counterfeit goods may be illegal even if the vendor explicitly declares the counterfeit nature of the products, or otherwise disclaims authenticity of the goods.
If you believe content on Rankmylist is selling or promoting counterfeit goods, you may report that content by filling out Trademark Infringement form (Link to form).


Trademark and Publishing Content on Rankmylist
1. How can I ensure that my content does not violate the trademark law?

Under Rankmylist’s Terms of Service and Content Policy, you can only publish or post on Rankmylist if the content does not violate the intellectual property of another party. You, as a Rankmylist user, are solely responsible for the content you post. To make sure that your content does not infringe someone else’s copyright you can do the following:


Make sure that you do not use someone else’s trademark to sell or promote goods or services in a way that may confuse people

If you are not sure whether your content infringes another party’s trademark rights or of you want to consult an attorney.


2. What are my next steps if my content was removed for alleged infringement of trademark?

If the content you published was removed because of a complaint through our online form, a notification email will be sent to you from Rankmylist that includes the name and email address of the rights owner who made the report and/or the details of the report. Rankmylist is not in a position to adjudicate trademark disputes between parties and will only perform minimum investigation if a trademark infringement complaint is received. Contents will be removed only in case of clear infringement. Rankmylist strongly encourages the parties to reach out to each other directly to try to resolve the dispute. if the content was removed based on U.S. trademark rights, and if you believe the content should not have been removed, you will be provided an opportunity to submit an appeal. In these cases, you'll receive further instructions about this process in the notification you receive from Rankmylist.


3. What happens in case of repeated removals of my published contents?

Repeatedly publishing content(s) that infringe someone else’s intellectual property rights, or get taken down by our flagging system may result in suspension or permanent ban of your account. The actions taken may depend on the nature of the reported content and where it was posted.


Reporting Trademark Infringement on Rankmylist
1. How do I report trademark infringement on Rankmylist?

Submitting a trademark infringement report is a serious matter with legal and financial consequences. Before you submit a claim of trademark infringement, Rankmylist strongly encourages the trademark owner to reach out to the person who posted the content and try to resolve the issue without contacting Rankmylist.
Rankmylist is unable to adjudicate disputes between the parties and will perform a limited investigation of reasonable complaints followed by removal of content in clear cases of infringement. It should be noted that abuse of our legal process may result in permanent ban of Rankmylist account.
The fastest and easiest way to file a Trademark infringement report is through our online form. You can also access this form by flagging the content in question for Intellectual Property Infringement. Rankmylist also accept free-form trademark complaint via email, postal mail, or fax (LINK), with all relevant information.
Please note that the complainant’s name, email address and the details of the submitted report will be provided to the person who posted the content in question. In the case of an authorized representative submitting a report, the name of the organization or client that owns the right in question will be provided.


2. Can I report infringement of someone else’s Trademark?

Reports of suspected infringement can only be submitted by an intellectual property rights owner or their authorized representative. If you believe content on Rankmylist violates someone else’s copyright or trademark rights, you can inform the right owner about it.


3. Can I report a username for infringing my trademark?

Rankmylist usernames are unique and are usually claimed on a first-come, first-served basis. It is possible that you may find usernames in Rankmylist that includes your trademark. However, it should be noted that not all use of your trademark is necessarily an infringement of your rights. The same word used in a different context may not violate your trademark.
If you believe that a username infringes your trademark rights, you may want to reach out to the responsible person and try to resolve the issue directly. If you want to report a username on Rankmylist that you believe infringes your trademark, you can do so by completing our online form(Link), by flagging the content for Intellectual Property infringement or by sending us a free-form via email, fax or mail (Link).


4. What information do I need to make a Trademark infringement complaint?

Whether you submit your trademark infringement report through our online form (Link) or another method, Rankmylist will require the following information to be able to process your report.


5. What information is sent to the person whose content I reported?

The following information is provided to the person whose content is reported and/or removed following trademark infringement report through our online form:


Report number
Rights owner’s name
Email address provided by the reporting party
Description of the rights owner’s trademark(s)
Description of the removed content (if applicable)

In cases when the complaints are submitted by fax, mail or email, Rankmylist only provides the report number and a description of the removed content. Additional information can be provided upon request. For content that was removed based on U.S. trademark rights, Rankmylist will include instructions for how to appeal if the affected user believes the content was wrongfully removed.


6. What happens after I submit a trademark infringement complaint?

When we receive your trademark infringement complaint form (via our webform or email), you will be sent an automated email with information about your report, including a unique report number. This number should be saved and mentioned in case you need to contact Rankmylist about your report.
In some cases, Rankmylist might respond to your report and ask for more information if needed. If you receive an email from Rankmylist team asking for more information about your report, you can and should respond directly to that email which is received by the team.
Rankmylist is not in a position to mediate disputes between the parties, and may be unable to remove the reported content for trademark infringement. You are strongly encouraged to contact the person who posted the reported content to try to resolve your issue.
When we receive a report of trademark infringement, we notify the person who was reported to inform them the content was reported and maybe removed. We also provide them with your contact information, including your email address and the name of the trademark owner, and/or details of your report.
If the person who posted the content believes that the content should not have been removed, they may reach out to you directly to try to resolve the issue. If the content was removed based on U.S. trademark rights, they may also be able to submit an appeal.


7. How do I report an advertisement for trademark infringement on Rankmylist?

If you believe an advertisement infringes your intellectual property rights, you can submit a report via our online form including either a direct link to the ad or a screenshot of the ad to your report.


8. How do I withdraw a trademark report that I have already submitted?

If you have reached an agreement with the user who published the content after having submitted a trademark report, or if you reported a content by mistake, you can withdraw your report.
You can respond to the email that you received from Rankmylist after submitting your report if you would like to withdraw your report and include identification of the content related to your report.
Upon receiving your notice withdrawing your complaint, the content will be restored if it has already been removed and an email confirmatio n will be sent to you. In some cases, Rankmylist may be unable to restore the content either due to technical limitations or if the content was removed for other reasons unrelated to your copyright complaint report.


Trademark Complaint requirements

Rankmylist is not in a position to mediate trademark disputes between user and trademark owner. A limited investigation of reasonable complaints will be performed by Rankmylist followed by removal of content in clear cases of infringement. It should be noted that abuse of our legal process may result in permanent ban of Rankmylist account. The fastest and easiest way to file a Trademark infringement report is through our online form. If you prefer to submit free-form trademark complaint via email, postal mail, or fax (LINK), make sure to include the requirements below.
The following elements must be included in Trademark infringement notifications. Without this information, Rankmylist may be unable to act on your request:


Section 1: Complainant's Information
1. Your Full Legal Name
2. Company Name
3. Trademark Owner
4. Your relationship to trademark owner (what is your authority to make this complaint?)
5. Your Contact Information (email address, physical address, telephone number, fax number)

This information will be provided to the user allegedly infringing your Trademark to be able to contact you regarding your complaint.


Section 2: Trademark Details
1. Jurisdiction of trademark registration
2. Registration number (If you are claiming use rights, please cite the grounds for your use-based rights, e.g. company website)
3. Category of Goods and services for which you assert rights
4. Copy of supporting documents (if available)

Section 3: Content Details
1. Type of Infringing content
2. Each URL in question
3. Username and URL of profile of the user who allegedly infringed your trademark
4. Describe how you believe the trademark is being infringed (specific words, symbols etc.in which you claim trademark rights)

Section 4: Legal Affirmations

You must agree to and include the following statements:


1. "I have a good faith belief that the use of the trademarks described above with the content described above are not authorized by the trademark owner or its agent, nor is such use otherwise permissible under law."
2. "I represent that the information in this notification is true and correct and that I am authorized to act on behalf of the trademark owner."
3. "I consent to my complaint being forwarded to the user that posted the allegedly infringing content."

Your signature

Complete complaints require the physical or electronic signature of the trademark owner or a representative authorized to act on their behalf. To satisfy this requirement, you may type your full legal name to act as your signature at the bottom of your complaint.


Trademark Contact Information

If you prefer to contact us via email, postal mail, or fax, here is information about how to do so:


Email: intellectualproperty@rankmylist.com
Address: Trademark Complaints
Rankmylist Inc.
9 East Loockerman St STE 3A
Dover, DE 19901
USA


For more information see our Trademark Infringement FAQs.